Dealership Updates

 

09.03.2020 | Showrooms OPEN

Effective 09/03/20, the Porsche Okemos showroom will be open to welcome guests. Face coverings are required per the Governor's Ordinance and all guests must practice social distancing during the visit.The online sales team is also available for your new and used vehicle needs. We are still offering at-home test drives and delivery for all new and pre-owned vehicle sales. Our service department is open and continues offering complimentary pick-up and drop-off for your convenience and safety. To keep you and our employees healthy, we are following strict social distancing guidelines during all customer encounters and the complete sanitization of every vehicle in our care.

Sales Hours:
SHOWROOM: OPEN
ONLINE: AVAILABLE
Monday - Friday from 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Open for customers. At-home test drives and delivery available.

Service Hours:
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM to 2:00 PM
Open for customers. Home pickup and delivery are also available.

 

05.26.2020 | Showroom OPEN By Appointment Only

Effective 05/26/20, the Porsche Okemos showroom will be open by appointment only. The online sales team is also available for your new and used vehicle needs. We are still offering at-home test drives and delivery for all new and pre-owned vehicle sales. Our service department is open and continues offering complimentary pick-up and drop-off for your convenience and safety. To keep you and our employees healthy, we are following strict social distancing guidelines during all customer encounters and the complete sanitization of every vehicle in our care.

Sales Hours:
SHOWROOM: OPEN by appointment only
ONLINE: AVAILABLE
Monday - Friday from 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Open for customers. At-home test drives and delivery available.

Service Hours:
Mon - Fri 8:00 AM - 6:00 PM
Saturday 10:00 AM to 3:00 PM
Open for customers. Home pickup and delivery are also available.

 

 

04.27.2020 | Now Open Saturdays

We have expanded our hours and are now available to you on Saturday. 

Sales Hours:

SHOWROOM: CLOSED

ONLINE: New & Used vehicle sales are OPEN from 9:00 AM - 5:00 PM At-home test drives and delivery available.

Service Hours:

Mon - Fri 8:00 AM - 5:00 PM, open for customers. Home pickup and delivery are also available.

 

04.13.2020 | Online Sales Available

While our showroom remains closed, Porsche Okemos is now available for online sales Monday through Friday from 9 AM to 5 PM. With this, home delivery of all new and pre-owned vehicle sales is available. Our service departments remain open from 8 AM to 5 PM offering in-person, pick-up, and drop-off options. 

Your safety and the safety of our team members are our absolute top priority. As a reminder, we are still taking every precaution and focused on the following: 

- To support social distancing initiatives, we have modified our employee work schedules in order to reduce the number of employees who are present on our campus. 

- We are doing our best to source materials that are currently in short supply, such as hand sanitizers, cleaners, and gloves.

- Additional measures are being taken by our cleaning team to assure that our facilities are both clean, sanitary, and disinfected.

- We are cleaning contact surfaces in each vehicle prior to customer return.

- Most importantly, we have required that those who are not feeling well must stay home.

As always, we are here to serve you in any way we can. Please reach out through our website or call us at 517.853.2600.

 

03.24.2020 | Updated Store Hours

 

In accordance with the Executive Order from Governor Gretchen Whitmer, our sales department will be closed until further notice. Our service department will remain operational with slightly reduced hours. The new service hours will be from 8 AM to 5 PM Monday through Friday and we will be closed on Saturday and Sunday. The department will be open to customers, we will also offer pick-up and delivery for service vehicles. For immediate assistance, please call us at 517.853.2600.

Stay safe, healthy, and strong. We will get through this together.

 

03.23.2020 | Regarding the Executive Order from Governor Gretchen Whitmer

 

To our community, 

 

The Serra Auto Campus is founded on the philosophy take care of the customer (our community) and the employee (our team), and the rest will take care of itself.  This philosophy is true now more than ever and will help direct our efforts in response to COVID-19.

 

To address this effort, we have asked our team to implement the following measures:

- To support social distancing initiatives, we are open normal business hours but we have modified our employee work schedules in order to reduce the number of employees who are present on our campus. 

- We are doing our best to source materials that are currently in short supply, such as hand sanitizers, cleaners, and gloves.

- Additional measures are being taken by our cleaning team to assure that our facilities are both clean, sanitary, and disinfected.

- We are cleaning contact surfaces in each vehicle prior to customer return.

- Most importantly, we have required that those who are not feeling well must stay home.

We also feel a responsibility to our community to support your critical mobility needs during this time.  We are ready to step up and deliver on the following:

Service:  Come visit us or we will come visit you

- Visit Us (Drop-in):  we are ready and waiting to serve you

- Visit Us (Call Ahead):  we will schedule a courtesy vehicle for you

- Visit You:  call us and we will come pick up your vehicle and deliver back to you

 

We look forward to being of service for your essential automotive needs.  

Your health and safety are of utmost concern and together we will get through this challenging time.

 

Sincerely,

Scott McDaniel

General Manager

 
03.13.2020 | Our Response During a Difficult Time
 

An update to our guests regarding the Coronavirus:

Porsche Okemos understands your concerns surrounding the Coronavirus and wants you to know that the health and wellbeing of both our customers and employees is our top priority.

The dealership has taken rigorous steps to ensure a clean and safe environment. We have invested in upgrades to our cleaning staff and process. We are disinfecting the store hourly using guidelines provided by the CDC.

If you would feel more comfortable doing your business with us from the comfort of your home, we have also prepared our staff to bring our vehicles, paperwork, and customer services directly to you. This includes test drives of both new and pre-owned vehicles.

Finally, we will continue to closely monitor this public health situation and take every step necessary to keep all of us safe and healthy.

 

Sincerely,

The Serra Auto Campus Team